How it works: Hike Medical

The pipeline parses each patient document and extracts its fields. Each field gets a confidence score. High scores go on to validation. Low scores go to a person first, then to validation. Validated fields reach the patient record. Audit trails cover the pipeline.

A low-confidence field goes to a person before it reaches the record.

The problem

Hike Medical needed AI to read unstructured patient documents. National buyers audit every part of a system like that before they sign.

What we built

  • Fallbacks and live monitoring across the pipeline.
  • Audit trails, a HIPAA security posture and patient status dashboards.

The result

Extraction accuracy holds at 95%. Hike Medical then won Hanger, a national clinic chain.

hikemedical.com ↗ (opens in a new tab)

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