The pipeline parses each patient document and extracts its fields. Each field gets a confidence score. High scores go on to validation. Low scores go to a person first, then to validation. Validated fields reach the patient record. Audit trails cover the pipeline.
A low-confidence field goes to a person before it reaches the record.
The problem
Hike Medical needed AI to read unstructured patient documents. National buyers audit every part of a system like that before they sign.
What we built
- Fallbacks and live monitoring across the pipeline.
- Audit trails, a HIPAA security posture and patient status dashboards.
The result
Extraction accuracy holds at 95%. Hike Medical then won Hanger, a national clinic chain.